Please review our shipping procedures, processing timelines, and delivery information before placing an order with PrimeGen Labs.
Orders are typically processed after payment confirmation. Processing times may vary during weekends, holidays, or periods of high order volume.
Available shipping methods and delivery options are displayed during checkout. Shipping availability may vary depending on destination and carrier service.
Estimated delivery dates are provided for convenience only and are not guaranteed. Actual delivery times may vary due to carrier delays, customs processing, weather conditions, or other unforeseen circumstances.
Tracking details will be provided whenever applicable after an order has been shipped, allowing customers to monitor delivery progress.
Customers are responsible for providing complete and accurate shipping information. PrimeGen Labs is not responsible for delays or delivery issues caused by incorrect addresses.
If a shipment appears delayed or lost, customers should contact our support team for assistance. Resolution timelines may vary depending on the shipping carrier.
International shipments may be subject to customs inspections, duties, taxes, or import fees. Customers are responsible for any charges imposed by local authorities.
We are committed to providing a smooth, transparent, and reliable shipping experience while keeping customers informed throughout the order fulfillment process.
