Fast, Secure & Reliable Shipping You Can Trust

Every order is processed with care, packaged discreetly, and delivered with full tracking. Typical delivery time from checkout to arrival is 7–9 total days.

Shipping Policy

At PRIMEGEN LABS, we are committed to delivering your research materials quickly, safely, and reliably. Below is a clear breakdown of our shipping process and expectations.

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⏱️ Processing Time

• All orders are processed within 1–2 business days after payment is confirmed.
• During high-volume periods or holidays, processing may experience minor delays.
• A confirmation email is sent as soon as your order is processed.

🚚 Total Delivery Time

Once your order is processed, your package arrives in approximately:
✔ 7–9 total days from checkout to delivery
(This includes processing + shipping time.)

📬 Shipping Methods & Delivery Times

• Standard Shipping: 3–7 business days
• Expedited Shipping: 1–3 business days — For expedited shipping requests, please contact us at info@primegenlabs.com before placing your order.
Delivery time depends on your location and carrier performance.

📦 Order Tracking

• A tracking number is emailed to you as soon as your order ships.
• You can monitor your package in real-time from shipment to delivery.

💰 Shipping Charges

Shipping costs are calculated at checkout based on your location and selected shipping method.
Occasionally, we offer free shipping promotions on qualifying orders.

🌍 International Shipping

We currently ship within the United States only. International expansion is planned in the future.

⚠️ Important Notes

• Please double-check your shipping address — we are not responsible for lost packages due to incorrect addresses.
• All packages are discreetly packaged with no identifying product labels.
• If you experience any issues with your shipment, contact our Customer Support team for immediate assistance.

At PRIMEGEN LABS, our priority is to provide secure, dependable shipping for all research-use materials.